Let's protect you from possible mistakes in your professional services.

Errors and Omissions Insurance for IT Companies

Technology errors and omissions insurance, also known as E&O insurance and professional liability insurance, can help cover legal fees resulting from a client's dissatisfaction with your professional work, and much more. For instance, E&O insurance can cover oversights and mistakes, failure to deliver promised IT services, accusations of professional negligence, third-party cyber liability (data breach lawsuits).

What's Covered

If someone sues your business for making a mistake in the professional services you’ve provided, this insurance can help protect your business from claims of:

Negligence
Errors in services given
- i.e., Software sold to a client had glitches that caused them to lose a month's worth of billing data
- Your cloud-based data services failed to backup critical data that a customer cannot recreate
Omissions
Misrepresentation
Oversights and mistakes
- i.e., Equipment you installed prevented your customer from receiving online orders for 48 hours
- The website you designed for a customer looked too much like its key competitor's site
Failure to deliver promised IT services
Accusations of professional negligence
Third-party cyber liability (data breach lawsuits)
Intellectual property and media liability (for certain professions)
Violation of good faith and fair dealing
Inaccurate advice

What's Not Covered

Be aware that an E&O policy doesn't cover every type of liability claim. This insurance won't help your business with claims of:

Illegal acts and purposeful wrongdoing, such as intentionally breaking the law or deceiving your customers or clients.
Bodily injury or property damage that your business causes.
Employee injuries or illnesses caused by their work.
Discrimination or harassment in the workplace that your employees file.

Who Needs It?

There are many types of businesses that need tech E&O insurance because of the products and services they provide.

Software and information technology specialists, including:

Packaged or custom software developers
Website designers
Computer consultants
Systems integrators
Federal government IT contractors
Hardware and electronics manufacturers

Businesses that produce electronic components, such as:

Consumer electronics
Computers
Communications equipment

Providers of telecommunications and integrated communication services, like:

Local exchange carriers
Long distance telecom carriers
Internet/application service providers
Website hosting

Note: Errors and omissions insurance doesn’t help cover claims from events that happened before your policy’s retroactive date. It also doesn’t help your business with claims filed after your policy’s extended reporting period.

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